Metin Kozak

metin.kozak@khas.edu.tr

EN
TR

PUBLICATIONS

1. Şanlıöz-Özgen, H. K., & Kozak, M. (2021). The interrelationship between tourist satisfaction and experiences: How does one contribute to the other?. In R. A. Sharpley (Ed.), The Routledge handbook of tourist experience (pp. 64-76). New York: Routledge.
2. Chalermchaikit, V., & Kozak, M. (2021). The practice of triple bottom line in the sustainability of tourism: A gender perspective. In M. Valeri & V. Katsoni (Eds.), Gender and tourism: Challenges and entrepreneurial opportunities (pp. 283-298). Bingley: Emerald.
3. Inanc, M., & Kozak, M. (2021). Phenomenology: Prospects and challenges for marketing research. In R. Nunkoo, V. Teeroovengadum & C. M. Ringle (Eds.), Handbook of Research Methods for Marketing Management (pp. 231-241). Cheltenham: Edward Elgar Publishing.
4. Chim-Miki, A. F., Kozak, M., & Aguiar, E. C. (2020). Investigating the affective image of emerging tourism destinations. In P. L. Pearce & A. Correia (Eds.), Tourism’s new markets: Drivers, details and directions (pp. 230-243). Oxford: Goodfellow Publishers.
5. Inanc, M., & Kozak, M. (2020). Co–creation of tourism experiences: A conceptual framework. In S. K. Dixit (Ed.), The Routledge handbook of tourism experience management and marketing (pp. 511-518). New York: Routledge.
6. Şanlıöz-Özgen, H. K., & Kozak, M. (2020). Managing brand experience and reputation in the hotel business. In S. K. Dixit (Ed.), The Routledge handbook of tourism experience management and marketing (pp. 337-351). New York: Routledge.
7. Bavik, A., Correia, A., & Kozak, M. (2019). Motivation to travel to Macau: A multi-group analysis. In A. Correia, A. Fyall, & M. Kozak (Eds.), Experiential consumption and marketing in tourism within a cross-cultural context (pp. 122-141). London: Goodfellows.
8. Rodrigues, A. I., Ghasemi, V., Correia, A., & Kozak, M. (2019). A textual and visual-based exposition of Iran as a destination. In A. Correia, M. Kozak, & A. I. Rodrigues (Eds.), Experiencing Persian heritage: Perspectives and challenges (pp. 169-188). Bingley: Emerald.
9. Correia, A., & Kozak, M. (2019). Browsing and shopping. In P. Pearce (Ed.). Tourist behavior: An essential companion (pp. 175-198). Edward Elgar.
10. Inanç-Demir, M., & Kozak, M. (2019). Big data and its supporting elements: Implications for tourism and hospitality marketing. In M. Sigala, R. Rahimi, & M. Thelwall (Eds.), Big data and innovation in tourism, travel, and hospitality: Managerial approaches, techniques, and applications (pp. 213-223). Chalm: Springer.
11. Alper, A., & Kozak, M. (2019). Neoliberal collaboration of tourism academia and industry: The case of destination governance. In N. Kozak & M. Kozak (Eds.), Tourist destination management: Instruments, products and case studies (pp. 15-26). Chalm: Springer.
12. Coşar, Y., Timur, A., & Kozak, M. (2015). The influence of slow city in the context of sustainable destination marketing. In A. Correia, J. Gnoth, M. Kozak, & A. Fyall (Eds.), Marketing place and spaces (pp. 209-220). Bingley: Emerald.
13. Coşar, Y., & Kozak, M. (2014). Slow tourism (Cittaslow) influence over visitors’ behavior. In A. Woodside & M. Kozak (Eds.), Tourists’ behaviors and evaluations (pp. 21-29). Bingley: Emerald.
14. Correia, A., Kozak, M., & Tão, M. (2014). Dynamics of tourists’ decision-making: from theory to practice. In S. McCabe (Ed.), The Routledge handbook of tourism marketing (pp. 321-334). Routledge.
15. Kozak, M. (2013). Cultural heritage and tourism: Economic, social and political perspectives. In N. Kozak & M. Kozak (Eds.), Tourism research: An interdisciplinary perspective (pp. 1-11). Cambridge Scholars Publishing.
16. Kayak, M., Kozak, M., & Moslehpour, M. (2012). How perceived global brands influence consumers’ purchasing behavior of Starbucks. In M. Kozak & N. Kozak (Eds.), Aspects of Tourist Behaviour (pp. 35-46). Cambridge Scholars Publishing.
17. Reisinger, Y., Kozak, M. & Visser, E. (2013). Turkish host gaze at russian tourists: A cultural perspective. In O. Moufakkir & Y. Reisinger (Eds.), The Host Gaze in Global Tourism. (pp. 47-66). Oxon: CABI.
18. Correia, A., Kozak, M., & Ferradeira, J. (2012). Cross-cultural heterogeneity in tourist decision making. In A. G. Woodside (Ed.), Tourism Sensemaking to Give Meaning to Experience (pp. 39-61). London: Emerald.
19. Decrop, A., & Kozak, M. (2009). Decision strategies in tourism evaluation. In M. Kozak & A. Decrop (Eds.), Handbook of tourist behaviour: Theory & practice (pp. 85-100). NY: Routledge.
20. Decrop, A., & Kozak, M. (2009). Tourist decision strategies in a multi-level perspective. In A. Fyall, M. Kozak, L. Andreu, J. Gnoth, & S. S. Lebe (Eds.), Marketing innovations for sustainable destinations (pp. 80-91). Oxford: Goodfellow Publishers.
21. Duman, T., & Kozak, M. (2009). Service failure, tourist complaints and service recovery. In M. Kozak & A. Decrop (Eds.), Handbook of tourist behaviour: Theory & practice (pp. 163-176). NY: Routledge.
22. Sari, Y., Kozak, M., & Duman, T. (2006). A historical development of “it” in tourism marketing. In M. Kozak & L. Andreu (Eds.), Progress in Tourism Marketing (pp. 33-44). London: Elsevier.
23. Kozak, M. (2004). Measuring comparative performance of vacation destinations: Using tourists’ self-reported judgments as an alternative approach. In G. I. Crouch, R. R. Perdue, H. J. P. Timmermans, & M. Uysal (Eds.), Consumer psychology of tourism, hospitality and leisure 3 (pp. 285-302). Oxon: CABI.
24. Kozak, M., Bigne, E., Andreu, L., & Gonzales, A. (2004). Cross-cultural behavior research in tourism: A case study on destination image. In G. I. Crouch, R. R. Perdue, H. J. P. Timmermans, & M. Uysal (Eds.), Consumer psychology of tourism, hospitality and leisure 3 (pp. 303-318). Oxon: CABI.
25. Kozak, M., Bigne, E., & Andreu, L. (2003). Limitations of cross-cultural customer satsifaction research and recommending alternative methods. In J. A. Williams & M. Uysal (Eds.), Current issues and development in hospitality and tourism satisfaction (pp. 37-59). NY: The Haworth Press.
26. Kozak, M., & Nield, K. (2002). An overview of benchmarking literature: Its strengths and weaknesses. In S. Pyo (Ed.), Benchmarks in hospitality and tourism (pp. 7-23). NY: The Haworth Hospitality Press.
27. Kozak, M. (2001). A critical review of approaches to measure satisfaction with destinations. In J. A. Mazanec, G. I. Crouch, J. R. Brent Ritchie, & A. G. Woodside (Eds.), Consumer Psychology of Tourism, Hospitality and Leisure 2 (pp. 303-320). Oxon: CABI.
28. Kozak, M., & Rimmington, M. (1998). Developing a benchmarking model for tourist destinations. In K. Chon (Ed.), The practice of graduate research in hospitality and tourism (pp. 23-42). NY: The Haworth Hospitality Press.